Training Target: The main objective of the course is to give an understanding of the methodology, how to develop goals, strategies and performance indicators for processes, employees.

Training Audience: The course is intended for managers and leaders of organizations responsible for developing goals, company strategy and defining.

TRAINING PROGRAM

Training duration: 1 days

First day (09.30-18.00)

1. The process of developing goals.

• Setting goals.
• Technology - SMART.
• Objective development process.
• Definition of measurable goals in the context of the requirements of International standards ISO 9001, ISO 45001 etc.
• How to choose the "right" KPI for a specific goal.

2. Basic approaches to KPI development.

• What are KPIs.
• Definition and development of KPIs.
• Requirements and recommendations for KPI development.
• Determination of KPIs of the main business processes of the company (structural divisions).
• Interrelation of goals and KPIs.
• Efficiency of personnel and business processes.
• Assessment of employees' performance by KPI.
• How many KPIs should one responsible have?
• Revision of the KPI.
• Advantages of the motivation system using KPI.

Final Test

Training on the course "Developing SMART goals and KPIs" takes place in a dialogue mode with the participants of the seminar with consideration of practical examples.

For event participants:

• A set of relevant information and reference materials;

PREPARE QUOTATION