ISO Standards-ISO 20000 - Service Management System

ISO 20000 - Service Management System

Today IT industry is one of the most shining examples of globalization and international cooperation, erasing boundaries and distance and enabling full remote interaction between companies, professionals, outsourcing contractors and affiliates from different countries.

Service management system established as per ISO / IEC 20000 demonstrates the reliability, quality, availability of complex approach and commitment to continuous improvement of IT services management processes.

EXPECTED BENEFITS FOR THE COMPANY AFTER IMPLEMENTATION OF IS ISO 20000

Achievement and maintenance of optimal level of IT services quality for the successful business;
Increase of capitalization and opportunities to attract foreign investments;
Assurance of the stability and reliability of IT service management system;
Creation of a platform for scaling of IT services in all territorial subdivisions of the enterprise;
Integration of IT process management in the overall management system of the organization;
Improvement of the company reputation, increase of customers, partners & investors loyalty in the domestic and foreign markets;
Minimization of risks in the management of IT-processes;
Provision of conditions for the successful implementation of contracts requirements and satisfaction of service users needs;
Demonstration of services quality and efficiency of management.


ISO STANDARDS The Investor in Excellence STANDARD ISO 9001 - Quality management system ISO 14001 - Environmental management system ISO 45001 - Occupational health and safety management system ISO 37001 - Anti-Bribery Management System ISO 22000 - Food safety management system FSSC 22000 – The new scheme of certification of food safety management systems Integrated management system ISO 27001 - Information security management system ISO 28001 - Supply chain security management system ISO 29001 - Quality management system for oil and gas industry Global GAP - Gricultural production management system ISO 17025 - Laboratory accreditation ISO 20121 - Event stability management system ISO 20000 - Service Management System	Home » ISO Standards » ISO 20000 - Service Management System ISO 20000 - Service Management System Today IT industry is one of the most shining examples of globalization and international cooperation, erasing boundaries and distance and enabling full remote interaction between companies, professionals, outsourcing contractors and affiliates from different countries. Service management system established as per ISO / IEC 20000 demonstrates the reliability, quality, availability of complex approach and commitment to continuous improvement of IT services management processes. EXPECTED BENEFITS FOR THE COMPANY AFTER IMPLEMENTATION OF IS ISO 20000 Achievement and maintenance of optimal level of IT services quality for the successful business; Increase of capitalization and opportunities to attract foreign investments; Assurance of the stability and reliability of IT service management system; Creation of a platform for scaling of IT services in all territorial subdivisions of the enterprise; Integration of IT process management in the overall management system of the organization; Improvement of the company reputation, increase of customers, partners & investors loyalty in the domestic and foreign markets; Minimization of risks in the management of IT-processes; Provision of conditions for the successful implementation of contracts requirements and satisfaction of service users needs; Demonstration of services quality and efficiency of management.