Training Target: Training on applicability of ISO 9001 requirements to the process of internal audit. Acknowledgement and search of ISO 19011 approaches to the process of internal audit. Effective internal audit process development and its correlation with the corrective and preventive actions procedures.

Training Audience: Training is focused on: managers and specialists, responsible for planning and provision of internal audits, heads of departments, personnel, involved into internal audits, key personnel.

TRAINING PROGRAM

Training duration: 2.5 days

First day (09.30-17.30)

Module 1: ISO 19011 Standarts

• About the internal auditor's course.
• Model, principles and approach of QMS activity according to ISO 9001 standard.
• ISO 19011 areas of application

Module 2: ISO 9001:2015 Standarts

ISO 9001: 2015 requirements
Section 1-4 – General requirements. Contents of the Organization. Parties concerned.
Section 5 - «Leadership»
Section 6 - «QMS planning»
Section 7 – «Guarantee»
Section 8 – «Activity»
Section 9 – «Performance evaluation»
Section 10- «Improvement»

Practical Exercise № 1. «Knowledge of basic requirements of ISO 9001»

Second day (09.30-17.30)

• The role and value of internal audit in the management of the Quality Management System
• Audit methods. Principles of Audit
• Audit Procedures
• Process of audit. Meetings
• Planning of internal audits,
• Developing of internal audit program
• Internal audit program management, internal audit team formation, responsibility distribution.

Practical Exercise № 2. «Preparation of internal audit plan»

• Preparation of check lists according to the process approach, document analysis

Practical Exercise № 3. «Preparation of checklists»

Practical Exercise № 4. «Provision of internal audit»

Third day (10.00-14.00)

• Corrective Actions and Nonconformities. Post-Internal Audit Activities:
  Provision of audit & identivication, analysis & root causes of non-conformities.

Practical Exercise № 5. «Identification of non-conformities»

• Corrective Actions (CA) İmplementation & effectiveness checking or corrective & preventive actions.

Practical Exercise № 6. «İmplementation of corrective actions»

Final Exam

The training course "Internal Auditor of Quality Management System" takes place as a dialogue with the participants using the practical exercises and exchange of experience. In business games, each training participant will try himself in the role of Lead Auditor; will learn to select audit team members, to identify non-conformities and complete reports.

For the event's participants:

• Issue of the certificate upon the course completion;
• Set of relevant background materials/hand-outs;
• Daily lunch and coffee breaks.

PREPARE QUOTATION