Training Target: Training on applicability of ISO 9001 requirements to the process of internal audit. Acknowledgement and search of ISO 19011 approaches to the process of internal audit. Effective internal audit process development and its correlation with the corrective and preventive actions procedures. .

Training Audience: Training is focused on: managers and specialists, responsible for planning and provision of internal audits, heads of departments, personnel, involved into internal audits, key personnel.

TRAINING PROGRAM

Training duration: 2,5 days

First day ( 10.00-18.00)

• Internal audit course overview.
• Principles, approaches and operating model of Quality Management Systems according to the requirements of ISO 9001 .
• Requirements of ISO 9001: 2008.
  
  
  • Section 4 - General requirements. Documentation Requirements.
  • Section 5 - «Management Responsibility»
  • Section 6 - «Resource Management»
  • Section 7 - «Product Realization»
  • Section 8 - «Measurement, analysis and improvement»
  Practical Exercise № 1. «Understanding of ISO 9001 basic requirements»

Second day (09.00 – 17.00)

• Role and value of internal audit in Quality Management System.
• Audit Methods. Audit principles.
• Rules of audits provision .
• Process of audit. Meetings.
  
  
  • Planning of internal audits;
  • Developing of Internal Audit Program;
  • Managing Internal Audit Program;
  • Forming a group of internal auditors;
  • Assigning duties and responsibilities.
  Practical exercise № 2. «Development of internal audit plan»
• Preparation of checklists in accordance with the process approach, analysis of documentation.
  
  Practical exercise № 3. «Preparation of checklists»
  
  Practical exercise № 4. «Provision of internal audit»

Third day (10.00 – 14.00)

• Non-conformities and corrective actions. Actions after the internal audit:
  Provision of audit & identification, analysis & root causes of non-conformities.
  
  Practical exercise № 5. «Identification of non-conformities»
• Corrective actions.Implementation & effectiveness checking of corrective & preventive actions.
  
  Practical exercise № 6. «Implementation of corrective actions»

Final Test

The training course: “Internal Auditor of Quality Management System” takes place as a dialogue with the participants using the practical exercises and exchange of experience. In business games, each training participant will try himself in the role of Lead Auditor; will learn to select audit team members, to identify non-conformities and complete reports.

For participants:

• Issue of the certificate upon the course completion;
• Set of relevant background materials/hand-outs;
• Daily lunch and coffee breaks.

PREPARE QUOTATION